You’re reading this because you’d like to know whether your health coverage could help bring fresh food to your door. You’re in the right place.

This guide walks you through the entire process — from checking whether you’re eligible to receiving your first box — so you can move ahead feeling confident.

✅ What you’ll learn here

📋 The details to have ready
🔍 How eligibility reviews work
📦 What happens once you’re approved
🚚 Roughly how long delivery takes

Step 1: Have your plan details on hand

Before you start, it helps to gather a few pieces of information:

Information Where to find it
Name of your health plan Your insurance card
Member ID number Insurance card or member portal
ZIP code Your current home address
Date of birth For identity verification

You usually won’t need a Social Security number for the initial review. The process follows privacy standards and has no impact on the healthcare benefits you already have.

Step 2: Check your eligibility on the official site

Eligibility is reviewed straight through the official Pyx Health platform. The system looks at whether your healthcare provider participates and whether your plan includes food-related support.

⚠️ Important

Checking your eligibility is completely free and puts you under no obligation. If you’d rather talk to someone, you can call 1-855-499-4777 (TTY: 711), Monday to Friday, 8AM–8PM.

Step 3: Confirm where deliveries should go

If your plan qualifies, you’ll get the chance to confirm or update the address where you’d like deliveries sent.

That delivery address doesn’t necessarily have to match the one tied to your healthcare plan.

If your area isn’t covered yet, you may be able to sign up for updates down the road.

Step 4: Get the free app (optional)

The Pyx Health app for iOS and Android gives you extra tools and support features:

  • Look up nearby doctors and pharmacies
  • Find transportation help
  • Locate community food programs
  • Browse wellness and mental-health resources
  • Get in touch with health coordinators
  • See nutrition tips and healthy recipes

Step 5: Wait for your first box

Stage Estimated time
Eligibility review Immediate
Coverage confirmation 1–3 business days
First scheduled delivery 7–14 days
Deliveries after that Automatic monthly schedule

What members say

“Juggling everything at home got a bit easier once I learned about the extra support my plan offers.”
— Program Participant
“It was simpler than I thought, and having someone explain my options really helped.”
— Program Participant

Visit the official site now

Check your eligibility directly on the official Pyx Health platform. The process is free, secure, and usually takes just a few minutes.

  • Free, with no obligation
  • No effect on your current coverage
  • Live phone support available
  • Food deliveries for members who qualify

VISIT OFFICIAL WEBSITEFree eligibility check — quick and secure